What's up with Burger King???
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Yesterday, we established that I was a geek. Nothing new there. I collect Star Wars and Star Trek collectibles. I have been trying to add to my Burger King Star Wars collection for the past two weeks. I went a few days ago to one of my local Burger King restaurants. I'll call it BK1. I read the sign that said something to the effect of, buy any value meal and get 2 Star Wars toys for $1.29. I ask which toys they have, to save me from buying the same ones twice. She said she would see, then told me that I had to buy a happy meal to get the toys. I'm a pretty down to earth guy so I didn't bring up the sign thing.
Yesterday, I go to a different Burger King (I'll call it BK2) and place my order, taking notice of the "buy any value meal and get 2 Star Wars toys for $1.29" sign and again say I'd like to purchase the Star Wars toys that I don't already have. BK2 lady says "we're sold out". I notice a little later that people that ordered after me had Star Wars toys. Like a wuss, I didn't say anything.
So today, I tried again at BK2. I placed my food order and said I'd like to get some of the Star Wars toys. The lady taking my order said she would get to it in a minute and told me what my total was. I paid her and she went on to the customer behind me, then the next, then the next. My order was ready so I asked the person that gave me my order about buying the Star Wars toys. Without any hesitation, she said "I don't have time to help you". "What?" I replied. She turned away from me and started talking to someone else.
It seems that Burger King obviously doesn't have time for me, so I guess I shouldn't have time for them either. So, what did I do about it? I called the Burger King corporate office. I told the Burger King corporate office lady the whole story. I could hear her typing as I talked. She got my name and phone number and said she would send the information to upper management and they would get back in touch with me. We'll see if they return my call. This is Day 1.
Yesterday, I go to a different Burger King (I'll call it BK2) and place my order, taking notice of the "buy any value meal and get 2 Star Wars toys for $1.29" sign and again say I'd like to purchase the Star Wars toys that I don't already have. BK2 lady says "we're sold out". I notice a little later that people that ordered after me had Star Wars toys. Like a wuss, I didn't say anything.
So today, I tried again at BK2. I placed my food order and said I'd like to get some of the Star Wars toys. The lady taking my order said she would get to it in a minute and told me what my total was. I paid her and she went on to the customer behind me, then the next, then the next. My order was ready so I asked the person that gave me my order about buying the Star Wars toys. Without any hesitation, she said "I don't have time to help you". "What?" I replied. She turned away from me and started talking to someone else.
It seems that Burger King obviously doesn't have time for me, so I guess I shouldn't have time for them either. So, what did I do about it? I called the Burger King corporate office. I told the Burger King corporate office lady the whole story. I could hear her typing as I talked. She got my name and phone number and said she would send the information to upper management and they would get back in touch with me. We'll see if they return my call. This is Day 1.
posted by Crazy B @ 11:01 AM
3 Comments:
they're gonna like send you a little free meal certificate due to unsatisfactory service in the past. wow, they are soooo gonna spit in your food. bleigh. nasty.
That sucks. I have had no problem with getting the toys along with an "adult" value meal. Guess that's because I patronize BK3.
We got a Padme and a Jawa today...
That really stinks. It is not the Burger King company, it is the local franchise that has no understanding about running a good restaurant. Send your complaints to the manager of those specific stores. You are right to feel offended. Not only should you be treated respectfully because you are a customer but because you are a person. If the person at the cash register does not understand that they should be fired.
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